Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 253

An administrator installed a Cisco Unified IP 8831 Conference Phone that is failing to register. Which two actions should be taken to troubleshoot the problem?
(Choose two.)

Answer options

• A. Verify that the switch port of the phone is enabled.
• B. Check the RJ-65 cable.
• C. Verify that the phone's network can access the option 150 server.
• D. Verify that the RJ-11 cable is plugged into the PC port.
• E. Disable HSRP on the access layer switch.

Correct answer: A, C

Explanation

The correct steps are to ensure the switch port is active (A) and to confirm network access to the option 150 server (C), as both are crucial for the phone to register. The other options either address incorrect cabling or unrelated configurations that do not directly impact the registration process.