Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 244

User A calls user B. The call gets connected, but the quality is bad. What are two reasons for this issue? (Choose two.)

Answer options

• A. incompatible codec
• B. network congestion
• C. no region relationship
• D. incorrect QoS
• E. incorrect partition

Correct answer: B, D

Explanation

Network congestion (B) can lead to packet loss and delays, negatively impacting call quality. Incorrect QoS (D) settings can fail to prioritize voice traffic, further degrading the experience. The other options, while potentially relevant in different contexts, do not directly relate to call quality issues in this scenario.