Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 134

A collaboration engineer troubleshoots issues with a Cisco IP Phone 7800 Series. The IPv4 address of the phone is reachable via ICMP and HTTP, and the phone is registered to Cisco UCM. However, the engineer cannot reach the CLI of the phone. Which two actions in Cisco UCM resolve the issue? (Choose two.)

Answer options

• A. Enable Settings Access under Product Specific Configuration Layout in Cisco UCM.
• B. Enable FIPS Mode under Product Specific Configuration Layout in Cisco UCM.
• C. Enable SSH Access under Product Specific Configuration Layout in Cisco UCM.
• D. Set a username and password under Secure Shell Information in Cisco UCM.
• E. Disable Web Access under Product Specific Configuration Layout in Cisco UCM.

Correct answer: C, D

Explanation

Enabling SSH Access (Option C) allows secure command-line access to the phone, while setting a username and password (Option D) is necessary for authentication during that access. The other options do not pertain to accessing the CLI; for example, enabling FIPS Mode (Option B) does not affect CLI access, and disabling Web Access (Option E) would further restrict access rather than resolving it.