Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) — Question 107

A user reports that when receiving an inbound call on their IP Phone from the PSTN they are unable to transfer this call to another PSTN number. What is the reason for this failure?

Answer options

• A. The IP phone is configured with the wrong region.
• B. The incoming calling search space of the SIP trunk does not include the partition of the line in the IP phone.
• C. The service parameter related to Offnet to Offnet Call Transfer is set to TRUE.
• D. The gateway is configured with the wrong device pool.

Correct answer: C

Explanation

The correct answer is C because if the service parameter for Offnet to Offnet Call Transfer is set to TRUE, it allows for transferring calls between offnet numbers. The other options do not directly affect the ability to transfer calls to another PSTN number in this scenario.