Implementing Cisco Collaboration Cloud and Edge Infrastructure (CLCEI) — Question 19

Jabber cannot log in via Mobile and Remote Access. You inspect Expressway-C logs and see this error message:
XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
Which is the cause of this issue?

Answer options

• A. Rich Media Session licenses are not activated on Expressway-E.
• B. Expressway-E is listening on the wrong IP interface.
• C. The destination port for Expressway-E is set to 7400 instead of 8443 on the Expressway-C.
• D. The XCP Service is not activated on Expressway-E.

Correct answer: B

Explanation

The correct answer is B because if Expressway-E is not listening on the correct IP interface, Jabber will be unable to connect, resulting in a connection refused error. Option A is incorrect as Rich Media Session licenses are not directly related to the connection issue. Option C is not the cause since the port setting does not affect the IP interface. Option D is also not correct because even if the XCP Service is not activated, the error specifically indicates an IP interface issue.