Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 85

Management wants to change the initial announcements for one of the existing call hunt groups. A new set of announcement audio file was provided. Which two configuration steps must the administrator take to accomplish this change? (Choose two.)

Answer options

• A. Identify the MOH audio source ID associated to one of the line group member’s “Network Hold MOH Audio Source”.
• B. Identify the MOH audio source ID associated to “Network Hold Source & Announcements” under the Queuing section of the hunt pilot.
• C. Identify the configured announcement names to change under the MOH audio source section, then upload the new files to the respective announcements under the Announcement section.
• D. Identify the MOH audio source ID associated to one of the line group member’s “User Hold MOH Audio Source”.
• E. Identify the configured announcement names to change under the Announcement section, and assign the uploaded files to the Queueing section of the hunt pilot.

Correct answer: B, C

Explanation

The correct steps are to identify the MOH audio source ID associated with 'Network Hold Source & Announcements' to ensure the new announcements are set up correctly, and to identify the existing announcement names to change, followed by uploading the new files. The other options either relate to different audio sources or don't address the necessary steps for changing the announcements.