Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 61

An engineer must configure a Cisco UCM hunt list so that calls to users in a line group are routed to the first idle user and then the next. Which distribution algorithm must be configured to accomplish this task?

Answer options

• A. broadcast
• B. top down
• C. longest idle time
• D. circular

Correct answer: C

Explanation

The correct answer is C, longest idle time, because this algorithm directs calls to the user who has been idle the longest, ensuring efficient call distribution. The other options, such as broadcast and circular, do not prioritize idle time and would not achieve the desired call routing behavior.