Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 33

A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?

Answer options

• A. Use Dialed Number Analyzer to determine if the user extension can dial the mobile phone.
• B. Add the mobility key to the softkey template that the desk phone is using.
• C. Check to make sure that the Resume softkey option appears on the desk phone.
• D. Confirm that the desk phone is subscribed to Cisco Extension Mobility.

Correct answer: B

Explanation

The correct answer is B because adding the mobility key to the softkey template allows the user to transfer calls between devices. Options A and D are not directly related to the call transfer feature, while option C relates to the visibility of the Resume softkey but does not enable mobility features.