Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 143

An engineer is configuring a Cisco UCM solution. The requirements state that some users in one location will receive calls from a number during work hours 09AM to 5PM, and another group will get the calls from the same number outside this defined timeslot. Users will also change the outgoing number when reaching out to customers based on the same time-of-day routing rules. Which feature is needed to allow for this type of configuration?

Answer options

• A. partitions
• B. CSS
• C. route groups
• D. route lists

Correct answer: A

Explanation

The correct answer is A, as partitions are used in Cisco UCM to control call routing based on time-of-day rules. The other options, such as CSS (Calling Search Space), route groups, and route lists, do not provide the necessary functionality to implement the specific time-based call handling described in the question.