Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 135

A customer reports audio quality issues between video endpoints in the HQ location in California and one of the branches in Texas. Which two actions must RTCP take to troubleshoot this issue? (Choose two.)

Answer options

• A. Allow for VAD to be used for calls using the G7.29 codec, which reduces the usage of the WAN bandwidth and saves around 30% of bandwidth per call
• B. Configure the rtcp keepalive command in Cisco Unified Border Element to generate reports, which can be reviewed using the debug voip rtcp packet command.
• C. Encrypt the media to stop rogue devices from replying and putting that traffic back on the WAN, which avoids any extra bandwidth and ensures the quality of the calls.
• D. Gather statistics on a media connection and information such as packets sent, lost packets, jitter, feedback, and round-trip delay. This information can help isolate the type of audio quality issues and the direction of the affected traffic. D. Compress the headers of RTP traffic to lower the bandwidth consumption over the WAN, which allows more calls with less bandwidth consumed.

Correct answer: B, D

Explanation

The correct actions, B and D, involve configuring RTCP to generate reports and gathering essential statistics to diagnose the audio quality issues. Options A, C, and E, while relevant to bandwidth management and security, do not directly address the troubleshooting process needed to analyze and resolve audio quality problems.