Implementing Cisco Collaboration Applications (CLICA) — Question 51

A collaboration engineer is troubleshooting an issue with Jabber client logins on the internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue. Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

Answer options

• A. Cisco IM and Presence cup certificate
• B. Cisco IM and Presence cup-xmpp certificate
• C. Cisco UCM tomcat certificate
• D. Cisco UCM CallManager certificate
• E. Cisco IM and Presence tomcat certificate

Correct answer: B, E

Explanation

The correct answers are B and E because the Jabber client utilizes the XMPP protocol for messaging, which requires the Cisco IM and Presence cup-xmpp certificate. Additionally, the Cisco IM and Presence tomcat certificate is also critical for secure communication. The other options, while related to the system, do not directly address the certificate error encountered by the Jabber clients.