Implementing Cisco Collaboration Applications (CLICA) — Question 41

A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?

Answer options

• A. The presence redundancy group node state of the primary node is "idle".
• B. The presence redundancy group node state of the peer node is "normal".
• C. The presence redundancy group node state of the primary node is "initializing".
• D. The presence redundancy group node state of the peer node is "running in backup mode".

Correct answer: C

Explanation

The correct answer is C because if the primary node is in the 'initializing' state, it will not be able to provide services. Option A is incorrect since 'idle' does not prevent service but indicates no active connections. Option B is irrelevant to the primary node's issue, as it pertains to the peer node's status. Option D describes the peer node's state, which also does not affect the primary node's inability to provide services.