Implementing Cisco Collaboration Applications (CLICA) — Question 28

To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?

Answer options

• A. Attempt Forward forwarded routing rule
• B. Opening Greeting direct routing rule
• C. Attempt Sign-In direct routing rule
• D. Opening Greeting forwarded routing rule

Correct answer: A

Explanation

The correct answer is A, as the Attempt Forward forwarded routing rule allows calls to be redirected to voicemail when the user is unavailable. The other options do not specifically address forwarding calls to voicemail, making them unsuitable for this scenario.