Implementing Cisco Collaboration Applications (CLICA) — Question 22

Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?

Answer options

• A. Cisco CTIManager
• B. Cisco CTL Provider
• C. Cisco Presence Engine
• D. Cisco Serviceability Reporter

Correct answer: A

Explanation

The correct answer is A, Cisco CTIManager, as it provides the necessary control for users to manage their desk phones through Cisco Jabber. The other options, such as Cisco CTL Provider, Cisco Presence Engine, and Cisco Serviceability Reporter, serve different functions and do not facilitate phone control.