Implementing Cisco Collaboration Applications (CLICA) — Question 171

A collaboration engineer is configuring a Cisco Unity Connection system that is integrated with Cisco UCM via SIP. The engineer wants to modify the default behavior for calls that arrive at Unity Connection after first being presented to an existing Unity Connection user's extension. Which call routing rule must the engineer modify to accomplish this modification?

Answer options

• A. Opening Greeting direct routing rule
• B. Attempt Sign-In direct routing rule
• C. Opening Greeting forwarded routing rule
• D. Attempt Forward forwarded routing rule

Correct answer: D

Explanation

The correct answer is D because the Attempt Forward forwarded routing rule specifically handles calls that are forwarded to Unity Connection after being sent to a user's extension. The other options pertain to different routing scenarios and would not affect the forwarding behavior described in the question.