Implementing Cisco Collaboration Applications (CLICA) — Question 155

A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirmed that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause of this issue?

Answer options

• A. The engineer did not click the Fallback button for the redundancy group.
• B. The user accounts were moved to the redundant server.
• C. The failed service or server was offline longer than the Client Re-Login Upper Limit setting.
• D. The failed service or server has not been active for at least 30 minutes.

Correct answer: A

Explanation

The correct answer is A because if the engineer did not click the Fallback button, the sessions will not revert to the homed nodes. Option B is incorrect as moving user accounts would not affect the fallback functionality. Options C and D relate to time constraints but do not address the immediate issue of fallback configuration.