Implementing Cisco Collaboration Applications (CLICA) — Question 108

A network engineer needs to configure high availability on the Cisco IM and Presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

Answer options

• A. Cisco UCM Group Configuration > High Availability > click Fallback.
• B. BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services.
• C. Presence Redundancy Group Configuration > High Availability > click Fallback.
• D. BLF Presence Group Configuration > High Availability > click Fallback.

Correct answer: C

Explanation

The correct answer is C because clicking 'Fallback' in the Presence Redundancy Group Configuration is necessary to restore the publisher to an active state. The other options do not address the specific configuration required for the IM and Presence publisher's high availability setup.