Implementing Cisco Collaboration Applications (CLICA) — Question 100

An engineer is importing users into Cisco Unity Connection using AXL and discovers that some users are not listed in the import view. Which action should be taken to resolve this issue?

Answer options

• A. Configure the user access control group assignment to Standard CTI Enabled.
• B. Configure the user digest credentials to match the user password.
• C. Configure the username and password in LDAP.
• D. Configure the user primary extension to their directory number.

Correct answer: D

Explanation

The correct answer is D because a primary extension must be assigned to the user for them to be recognized in the import process. Options A, B, and C do not directly address the issue of user visibility in the import view, as they pertain to different configurations that are not necessary for importing users.