Implementing and Configuring Cisco Identity Services Engine (SISE) — Question 135

A user changes the status of a device to stolen in the My Devices Portal of Cisco ISE. The device was originally onboarded in the BYOD wireless Portal without a certificate. The device is found later, but the user cannot re-onboard the device because Cisco ISE assigned the device to the Blocklist endpoint identity group. What must the user do in the My Devices Portal to resolve this issue?

Answer options

• A. Manually remove the device from the Blocklist endpoint identity group.
• B. Change the device state from Stolen to Not Registered.
• C. Change the BYOD registration attribute of the device to None.
• D. Delete the device, and then re-add the device.

Correct answer: D

Explanation

The correct action is to delete the device and then re-add it, which allows the user to bypass the restrictions imposed by the Blocklist endpoint identity group. Simply changing the status or attributes does not remove the device from the Blocklist, and manual removal is not applicable in this scenario. Therefore, option D is the only solution that allows the device to be re-onboarded successfully.