Troubleshooting Cisco Data Center Infrastructure (DCIT) — Question 83

A customer reports that the Chassis Management Controller fails to receive chassis information from Cisco UCS Manager. Which set of steps resolves the issue?

Answer options

• A. 1. Verify that the IOM firmware and Cisco UCS Manager are at different software levels. 2. Verify that at least two physical cables between the IOM and fabric interconnect function properly. 3. Check for runtime link down status. 4. Reseat the affected IOM.
• B. 1. Verify that the IOM firmware and Cisco UCS Manager are at the same software level. 2. Verify that at least one physical cable between the IOM and fabric interconnect functions properly. 3. Check for runtime link down status. 4. Reseat the affected IOM.
• C. 1. Verify that the IOM firmware and Cisco UCS Manager are at the same software level. 2. Verify that at least two physical cables between the IOM and fabric interconnect function properly. 3. Check for runtime link down status. 4. Reseat the affected IOM.
• D. 1. Verify that the IOM firmware and Cisco UCS Manager are at different software levels. 2. Verify that at least one physical cable between the IOM and fabric interconnect functions properly. 3. Check for runtime link down status. 4. Reseat the affected IOM.

Correct answer: B

Explanation

The correct answer is B because it ensures that the IOM firmware matches the Cisco UCS Manager, which is essential for proper communication. Additionally, having at least one functioning cable is sufficient, unlike option A which requires two, making it overly restrictive. Options C and D also do not meet the requirements of correct firmware levels or cable functioning, making them incorrect as well.