Deploying Cisco Wireless Enterprise Networks (WIDEPLOY, legacy) — Question 10

A WLAN engineer has been asked to upgrade the software on a MSE 3365 Appliance. The engineer cannot access the system using the root password and the
Grub password as the details had never been documented. How should the engineer perform the password recovery?

Answer options

• A. Use a console cable.
• B. Contact Cisco TAC and arrange an RMA of the MSE.
• C. Boot the MSE using the software installation DVD.
• D. The Password can be reset using Prime Infrastructure.

Correct answer: A

Explanation

Using a console cable allows the engineer to access the device directly and perform the necessary password recovery steps. The other options are not effective for password recovery, as contacting Cisco TAC does not resolve the immediate access issue, booting from the installation DVD does not assist in accessing the system, and Prime Infrastructure cannot reset the device password directly.