Troubleshooting Cisco Unified Communications (CTCOLLAB, legacy) — Question 2

After you deploy SAF in a mega cluster and you verify that TCP port 5050 is open, you notice that SAF connections are failing. Which two functions must you check to troubleshoot the problem? (Choose two.)

Answer options

• A. Cisco AXL Web Service
• B. Cisco UP XCP Router Service
• C. Connection Conversation Manager
• D. SMTP server
• E. CCD advertising service
• F. CCD requesting service

Correct answer: A, B

Explanation

The Cisco AXL Web Service and Cisco UP XCP Router Service are critical for SAF connections to function properly. If either of these services is not operational, SAF connectivity issues will arise; the other options, while important in different contexts, do not directly impact SAF connections.