Implementing Cisco IP Telephony and Video Part 2 (CIPTV2, legacy) — Question 17

The administrator at Company X is trying to set up Extension Mobility and has done these steps:
✑ Set up and users accounts for the users who need to roam
✑ Set up a device profile for the type of phones users will be allowed to log in
Users have reported to the administrator that they are unable to log in to the phones designated for Extension Mobility. Which two options are the two reasons for this issue? (Choose two.)

Answer options

• A. The user must ensure that their main endpoint is online and registered, otherwise they cannot log in elsewhere.
• B. Extension Mobility has not been enable under the Enterprise Parameters.
• C. The Extension Mobility has not been activated under the Cisco Unified Serviceability.
• D. The user device profile is not associated to the correct end user.
• E. The username must be numeric only and must match the DN.

Correct answer: A, B

Explanation

Option A is correct because if the main endpoint is not online and registered, users cannot log into other devices. Option B is also correct as Extension Mobility needs to be enabled under Enterprise Parameters for it to function. The other options do not directly address the root cause of the login issue as effectively as A and B.