Implementing Cisco IP Telephony and Video Part 1 (CIPTV1, legacy) — Question 8

Managers have asked to be able to have an extension call them back if it is busy when they try to call it. In what two places can this feature be assigned to the
Managers phone? (Choose two.)

Answer options

• A. Device Settings > Softkey Template
• B. Device Settings > Default Device Profile Configuration
• C. Device Settings > Phone Button Template
• D. Device Settings > Device Profile
• E. Device Settings > Device Defaults
• F. Device Settings > Firmware Load Information

Correct answer: A, D

Explanation

The correct options are A and D because the Softkey Template allows customization of the phone's softkeys, which includes callback features, while the Device Profile contains settings specific to a device, including any features related to call handling. Options B, C, E, and F do not directly relate to assigning the callback feature for handling busy calls.