Implementing Cisco Network Security (IINS, legacy) — Question 39

A clientless SSL VPN user who is connecting on a Windows Vista computer is missing the menu option for Remote Desktop Protocol on the portal web page.
Which action should you take to begin troubleshooting?

Answer options

• A. Ensure that the RDP2 plug-in is installed on the VPN gateway
• B. Reboot the VPN gateway
• C. Instruct the user to reconnect to the VPN gateway

Correct answer: R, D, P, V, P, N

Explanation

The correct answer is A because ensuring that the RDP2 plug-in is installed on the VPN gateway is essential for the Remote Desktop Protocol option to be available. Option B, rebooting the VPN gateway, is not a guaranteed solution and may not address the plug-in issue. Option C, instructing the user to reconnect, is a basic step but does not resolve the underlying problem of the missing option.