Implementing Cisco Video Network Devices (CIVND, legacy) — Question 36

Customer collaboration refers primarily to which of the following?

Answer options

• A. Call control solutions
• B. Conferencing solutions
• C. Contact center solutions
• D. Unified communications

Correct answer: D

Explanation

The correct answer is D, Unified communications, as it integrates various communication methods to enhance collaboration with customers. Options A, B, and C focus on specific functionalities that do not encompass the broader scope of customer collaboration like unified communications does.