Implementing Cisco Collaboration Devices (CICD, legacy) — Question 95

The microphone on a Cisco TelePresence System 3000 is switching incorrectly to a camera that does not have an active speaker. What is the first step that an engineer should take to troubleshoot this issue?

Answer options

• A. Check whether the microphone is properly plugged in.
• B. Check whether the cable from the microphone is plugged into the correct receptor on the codec.
• C. Run the microphone calibration procedure.
• D. Plug all microphones into the primary codec.

Correct answer: B

Explanation

The correct answer is B because verifying that the microphone cable is connected to the correct receptor on the codec is crucial for proper functionality. If this connection is incorrect, the microphone may not operate as intended, leading to the issue described. Options A, C, and D may be relevant in different contexts, but they do not address the immediate concern of ensuring proper cable connection.