Implementing Cisco Collaboration Devices (CICD, legacy) — Question 56

An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which two settings for the end user should be checked? (Choose two.)

Answer options

• A. Jabber Advanced Settings
• B. Cisco Unified Communications Manager Service Profile
• C. Cisco Unified Presence Server Advanced Settings
• D. Cisco Unified Presence Server Application Listener
• E. Cisco Unified Presence Server System Topology AB

Correct answer:

Explanation

The correct settings to check are the Cisco Unified Communications Manager Service Profile and Cisco Unified Presence Server Advanced Settings. The Service Profile contains essential configurations for user authentication, while the Advanced Settings in the Presence Server ensure that user presence information is correctly managed. The other options, while related to the system, do not directly impact the user's ability to sign in.