Developing Applications and Automating Workflows Using Cisco Platforms (DEVASC) — Question 508

Which API has the capability to configure phone books and contacts in Cisco Unified Contact Center?

Answer options

• A. AXL
• B. Cisco Webex Meetings
• C. Cisco Finesse
• D. Cisco Webex

Correct answer: A

Explanation

The AXL API is specifically designed for managing configuration information in Cisco Unified Communications solutions, including phone books and contacts. The other options like Cisco Webex Meetings, Cisco Finesse, and Cisco Webex do not provide the functionality to configure contact directories.