Developing Applications and Automating Workflows Using Cisco Platforms (DEVASC) — Question 239

What is a characteristic of the Cisco Finesse platform?

Answer options

• A. Applications allow services to be invoked on a network triggered event.
• B. The platform provides a ready-to-go platform for HD video and audio conferencing.
• C. Applications are added to the platform from the desktop remotely.
• D. The platform includes an enterprise-class IM engine.

Correct answer: C

Explanation

Option C is correct because Cisco Finesse allows applications to be integrated remotely from desktops, enhancing its flexibility. The other options describe features that are not specific to the Finesse platform, such as HD conferencing and an IM engine, which do not accurately characterize its primary functionality.