Supporting Cisco Routing and Switching Network Devices (RSTECH) — Question 9

What does Cisco use for Return Materials Authorization tracking of field-replaceable parts?

Answer options

• A. product number
• B. serial number
• C. RMA number
• D. FRU number

Correct answer: C

Explanation

The correct answer is C, as the RMA number is specifically designated for tracking the return of materials for warranty or repair purposes. Options A and B refer to identifiers that are useful for products but do not specifically pertain to the tracking of returned materials. Option D, FRU number, relates to field-replaceable units but does not serve as the tracking mechanism for return authorizations.