Blue Prism Certified Solution Designer (ASD01) — Question 26

The status of a Work Queue can be used as a method of recording that work has been done so far on a Work Queue item.
Please consider the following statements:
1. For MI, to easily see how far an item has been worked.
2. To aid manual working of exceptions, providing the Item Status can inform staff what work is still outstanding on an item that needs manually.
3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates have already been performed so that they are not repeated.
4. To record the Customer's Surname

Answer options

• A. 2 only
• B. 2 and 3 only
• C. 1, 2 and 3 only
• D. 1, 2, 3 and 4

Correct answer: A

Explanation

Statement 2 correctly highlights that the Item Status assists staff in identifying outstanding work on exceptions. Statement 3 also supports the notion of using item status for safe retries, while statement 1 is valid but not critical to the essence of tracking work done. Statement 4 is irrelevant as recording the Customer's Surname does not pertain to the Work Queue's operational function.