Blue Prism Certified Developer (AD01) — Question 99

According to Blue Prism best practice which of the following information would be appropriate to store in a Work Queue tag? (select 3 responses)

Answer options

• A. Something that identifies the type of work that was performed. Example tags might be: Funds Transferred, SIM Card Requested, Account Closed, Account Suspended, Account Noted
• B. Something that identifies exact datetime of a step in the process. Example of tags might include: Account Closed 20/03/2017 12:12:16, Work Completed 20/03/2017 12:12:16, Request Loaded 20/03/2017 12:12:16
• C. Something that identifies the source of work. Example of tags might include: Email, Web Form, Excel, Adhoc, Database
• D. Something that identifies the client record to make work queue items easier to search. Example tags might be a phone number, customer reference number or ID, customer full name. For example: +4407994446767, 00023231A, Mr John A Smith.
• E. Something that identifies the type of process scenario. Example of tags might include: Invalid Product, Unrecognized customer, Goneaway Marker, Invalid Status
• F. Details of an exception that has occurred. For example: The Login Screen was not found.

Correct answer: A, C, E

Explanation

The correct answers A, C, and E pertain to identifying the type of work, its source, and the type of process scenario, which are vital for categorizing and managing work effectively in Blue Prism. Options B, D, and F are not aligned with best practices for Work Queue tags, as they focus on timestamps, client identification, and exception details rather than the work type and its context.