Avaya DevConnect Implementation — Question 3

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold?

Answer options

• A. a double bleep tone
• B. silence
• C. ringing
• D. an automated voice saying "Please Hold"

Correct answer: D

Explanation

The correct answer is D because, in the absence of a Music-on-Hold source, the system defaults to using an automated voice to inform the caller to wait. Options A, B, and C do not represent the standard behavior of the system in this scenario, as they either indicate no audio or incorrect audio cues.