Avaya DevConnect Implementation — Question 1

A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.
Which statement describes why the user cannot make the new features work?

Answer options

• A. The user does not have the correct profile configured.
• B. The new Codecs are not supported.
• C. The user is not configured as an agent.
• D. The IP Office is only an Essential Edition.

Correct answer: D

Explanation

The correct answer is D because the Essential Edition of the IP Office does not support Presence and Instant Messaging features. Options A, B, and C are incorrect as they do not address the limitations imposed by the edition of the IP Office being used.