Avaya IP Office Platform Advanced Implementation — Question 37

A call center is set up to use Look Ahead Interflow (LAI) to distribute calls to multiple centers. To reduce costs, you implement Network Call Redirection (NCR).
Which command in the vector would invoke NCR when using LAI?

Answer options

• A. route-to number 112920414 with cov n if unconditionally
• B. route-to number 9112920414 with cov y if unconditionally
• C. route-to number ~r112920414 with cov n if unconditionally
• D. route-to number *r112920414 with cov n if unconditionally

Correct answer: C

Explanation

The correct command for invoking NCR with Look Ahead Interflow is option C, as the '~' symbol is used to denote that the call should be redirected. Options A and B do not use the necessary syntax for NCR, and option D incorrectly uses '*' which is not applicable in this context.