Avaya OneCloud CCaaS Fundamentals — Question 19

After upgrading Avaya Aura Application Enablement Services (AES), the customers CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)

Answer options

• A. Access the TSAPI web interface to monitor AES.
• B. Access the AES command line, and run the status aesvcs cti-link command.
• C. Access the AES web console, and view the services status in the AES menu.
• D. Access Communication Manager (SAT), and run the statapp command to view AES services status.
• E. Using Communication Manager’s System Administration Terminal (SAT), run the status aesvcs cti-link command to see the service state.

Correct answer: B, C

Explanation

The correct answers are B and C because they provide direct methods to check the AES system's status using the command line and the web console, respectively. Options A, D, and E either do not directly verify AES status or involve incorrect commands or tools for this task.