Avaya IP Office Platform Fundamentals — Question 8

The "Single Button Press-Park Pickup" feature, new in Aura® 7.x, combines Call Park and Call Pickup functionalities to achieve a better user experience.
Which three statements about this feature are correct? (Choose three.)

Answer options

• A. The "Allow parked Calls to be picked up Inside Pickup Group" feature can be changed anytime.
• B. Members can answer parked calls simply by pressing their call-park button.
• C. The parked call triggers call pickup alerting to all members of their pickup group.
• D. A user delegates a call to other team members simply by parking the call.
• E. With a single button press, users can pick up calls parked by another team member.

Correct answer: B, C, E

Explanation

Option B is correct because it accurately describes how members can answer parked calls with the call-park button. Option C is also correct as it highlights the pickup alerting feature for parked calls within the group. Option E is right as it explains the functionality of picking up calls parked by others with ease, while options A and D do not accurately describe features related to this function.