Avaya IP Office Platform Fundamentals — Question 35

You need to convert a one-X® Communicator from H.323 mode to SIP. You have accessed the settings menu and checked the SIP radio button. You need to enter the SIP domain, but the SIP domain field is not being displayed.
Which action needs to happen?

Answer options

• A. The SIP TLS certificate needs to be installed.
• B. SIP needs to be enabled in the Preferences menu.
• C. No action since this version of one-X® Communicator only supports H.323.
• D. The softphone needs to restart to offer the correct menu.

Correct answer: A

Explanation

The correct answer is A because a SIP TLS certificate is necessary for establishing a secure SIP connection, which enables the SIP domain field to be displayed. Option B is incorrect as SIP needs to be enabled before the domain is shown, but the issue is related to the certificate. Option C is wrong since the version supports SIP but requires the correct settings. Option D is also incorrect because restarting alone won't resolve the absence of the domain field without the certificate.