Avaya IP Office Platform Fundamentals — Question 18

You need to convert a one-X® Communicator from H.323 mode to SIP. You have accessed the settings menu and checked the SIP radio button. You need to enter the SIP domain, but the SIP domain field is not being displayed.
Why is this happening?

Answer options

• A. The SIP TLS certificate needs to be installed.
• B. You need to Enable SIP in the Preferences menu.
• C. This version of one-X® Communicator only supports H.323.
• D. The softphone needs to restart to offer the correct menu.

Correct answer: D

Explanation

The correct answer is D because the softphone may need to restart to refresh the menu options after changing the mode. Option A is incorrect because a SIP TLS certificate is not required for the SIP domain field to display. Option B is also not valid as enabling SIP in the Preferences menu does not directly affect the visibility of the SIP domain field. Option C is wrong since the user is already attempting to switch to SIP, indicating that H.323 support is not the issue here.