Avaya Aura Messaging Administration and Maintenance — Question 12

When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.
CCMS then anchors the customer call to a port on which component?

Answer options

• A. Call Pilot
• B. Avaya Aura® Communication Manager
• C. Avaya Aura® Media Server
• D. Avaya Aura® Midsize Enterprise (ME)

Correct answer: B

Explanation

The correct answer is B, Avaya Aura® Communication Manager, because it is responsible for call control and routing in the system. The other options, while related to communication, do not handle the anchoring of the customer call in the same manner as the Communication Manager does.