Avaya Aura Messaging Administration and Maintenance — Question 10

In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administrator or caused by a failure of a monitored Contact Center Manager Server (CCMS) or Communication Control Toolkit (CCT) component.
An unmanaged switchover results from a hardware, network, database or power failure.
Which three conditions must be satisfied before a switch over can occur? (Choose three.)

Answer options

• A. The active server database and standby server database are synchronized, and the standby server database is shadowing the active server database.
• B. On the active server, all critical CCMS and CCT services are monitored and running.
• C. The active and standby servers are in a running state.
• D. The active and standby servers have switchover enabled.

Correct answer: B, C, D

Explanation

The correct answer includes options B, C, and D because a switchover can only happen if all critical services are operational on the active server, both servers are in a running state, and switchover capabilities are enabled. Option A is incorrect because it focuses on database synchronization, which is not a prerequisite for the switchover process.