Avaya IP Office Administration — Question 4

Scenario: Bittersweet Coffee Company (BCC)
The Bittersweet Coffee Company (BCC) gourmet coffee company buys coffee beans from several countries throughout South America, Africa, and Southeast Asia. They then process the coffee beans and sell both whole and ground beans to retail coffee shops throughout the world. They have recently expanded to offer other coffee related products and have begun opening their own retail shops in select locations in Europe and Asia.
To accommodate the recent growth, BCC has determined that their aging NEC communications system and Cisco data networking solutions may no longer be sufficient to meet their needs. Consequently, they have released an RFP asking for bids on a new telephony or data system.
The telephony RFP requests for a solution that will provide the following:
1. Endpoints:
a. 420 IP telephone sets
b. 60 softphone clients
c. 50 mobile clients
2. 18 Contact Center agents and 2 supervisors
3. 5 Receptionist consoles
4. Distributed SIP trunking
5. Centralized voicemail
6. Redundant call processing with local survivability
Refer to the Scenario: Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

Answer options

Correct answer: A

Explanation

The correct answer, Meet-me audio conferencing, adds value by facilitating collaboration among users without extra charges. The other options, while beneficial, do not directly enhance the immediate communication capabilities or collaborative features that would be most valuable to BCC's operations.