Avaya Aura Collaboration Applications Implementation — Question 8

In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcca.properties file of the previous release?

Answer options

• A. ICR Application Configuration page
• B. ICR Core Configuration page
• C. icrcore.properties file
• D. Destination Configuration page

Correct answer: C

Explanation

The correct answer is C, as the icrcore.properties file is specifically used for configurations that were migrated from the previous release. The other options, while related to ICR configuration, do not directly pertain to the settings that were handled by the icrcore.properties file.