Avaya Aura Collaboration Applications Implementation — Question 5
In the "Generate UCID" field on the Application Launch Settings Advanced Parameters is set to "yes", which three statements are true? (Choose three.)
Answer options
- A. For blind and supervised transfers (using CCXML tag), the MPP uses the same UCID as the call being transferred.
- B. The MPP adds a two-digit application identifier to the UCID received from the CM.
- C. For Bridge and Outcalls, MPP will generate a new UCID.
- D. The UCID generated by the MPP overrides the CM UCID.
- E. If the CM does not pass a UCID to Experience Portal, the MPP server generates a UCID.
Correct answer: B, C, D
Explanation
Option B is correct because it states that the MPP adds an application identifier to the UCID from the CM, which is accurate. Option C is also correct as it indicates that for Bridge and Outcalls, a new UCID is generated. Option D is correct since the UCID generated by the MPP does indeed override the CM UCID. Options A and E are incorrect because they do not align with the behavior described when UCID generation is set to 'yes'.