Atlassian Certified Professional – Jira Service Management Administrator (ACP-600) — Question 9

Users typically forget to add components when they create new issues. As a result, most of the newly created issues get assigned to Tom, who is the project lead.
Tom reviews all of the issues, and wants to triage them based on component selection. But when he edits an issue and adds a component, the assignee does not change.
Why does the assignee not change when adding a component to an issue?

Answer options

• A. Auto-assignment with components only works when creating issues.
• B. The project's default assignee overwrites the value of the component lead.
• C. The default assignee of the selected components is set to Project default.
• D. The Assignee field additionally needs to be changed to Automatic.
• E. The selected components do not have a component lead set.

Correct answer: B

Explanation

The correct answer is B because the project’s default assignee takes precedence over the component lead, preventing the assignee from changing upon adding a component. Option A is incorrect as auto-assignment can work after issue creation, not just during it. Options C, D, and E do not address the overriding nature of the default assignee effectively.