Atlassian Certified Professional – Jira Service Management Administrator (ACP-600) — Question 49

You are helping a manager to translate business requirements into a Jira project configuration.
The manager wants users to indicate which systems are impacted by a bug.
You are unsure if systems should be configured as components or as a custom field.
Select two situations in which components must definitely be used rather than a custom field. (Choose two.)

Answer options

• A. Assignee must be set based on the selected system.
• B. Users must be able to select multiple systems.
• C. Systems must be required on the screen.
• D. Systems must be managed by project administrators.
• E. Systems must be exportable to CSV.
• F. Systems must have a default value.

Correct answer: A, C

Explanation

The correct answers are A and C because components allow for the assignment of issues to specific assignees based on the selected system, and they can enforce mandatory fields on the issue screens. The other options either pertain to functionalities that custom fields can handle or do not require the unique capabilities of components.