Atlassian Certified Professional – Jira Service Management Administrator (ACP-600) — Question 3

Fixing a single bug requires the involvement of three teams: Designers, Developers and Testers.
Currently, all the fields that are needed by each of the three teams are together on a single project screen. As a project administrator, how can you help the teams to easily identify the fields they need?

Answer options

• A. Request a separate issue type and issue type scheme for each team.
• B. Use the card colors feature to color-code the fields by team.
• C. Make fields available only for the team that needs them.
• D. Request individual team screens to be associated with the Edit Issue operation.
• E. Group individual fields by team and place them on separate tabs.

Correct answer: D

Explanation

The correct answer is D because linking individual team screens to the Edit Issue operation allows each team to view only the fields pertinent to them, enhancing clarity and efficiency. Options A and C do not address the issue of field visibility for each team, while B and E do not provide the same level of customization and separation as option D.