Atlassian Certified in Managing Jira Projects for Cloud (ACP-100) — Question 28

You set up a new project for a team. Soon afterward, users report that a field is missing from one of their screens. You check the screen configuration in the administration panel and you see that the field should be present.
Why can't the users see the field?

Answer options

• A. The changes to the screen were not published.
• B. The issue operation wasn't mapped to a screen.
• C. The field context does not include the project and/or issue type.
• D. The users don't have permission to view that field.

Correct answer: C

Explanation

The correct answer is C because the field context must align with the project and issue type for it to be visible. Options A and B are incorrect as they pertain to visibility and mapping issues, while D is not the case since permissions typically wouldn't affect field visibility in this context.