Atlassian Certified in Managing Jira Projects for Cloud (ACP-100) — Question 22

After a recent upgrade to your Jira system, one of the apps your organization depends on is not working reliably.
Which two methods can you use to debug and resolve this issue? (Choose two.)

Answer options

• A. Ask the System Administrator for catalina.out logs and inspect for stack traces.
• B. Ask the System Administrator to enable the SQL log.
• C. Ask the System Administrator to set package com.atlassian to Trace logging level.
• D. Ask the System Administrator to add the app to the logger.
• E. Ask the System Administrator to set the logging level to FATAL on all package names, Under Logging & Profiling.

Correct answer: C, E

Explanation

The correct answers are C and E because setting the logging level of package com.atlassian to Trace (C) allows for detailed output that can help identify issues specific to that package. Additionally, adjusting the logging level to FATAL (E) filters the logs to show only critical errors, which can aid in diagnosing severe problems. Options A, B, and D do not provide the same level of targeted information needed for debugging the app effectively.